Post by j7oyun55rruk on Dec 26, 2023 20:22:45 GMT -11
The difficulty and cost of solving this problem is getting higher and higher every year. Over the past decade, merchant spending on acquiring new users has doubled to $ per customer. This has made growth difficult and reduced profitability for many companies, especially in e-commerce. More than half of retailers say their merchandising plans are in jeopardy. It has been proven that attracting new customers is five times more expensive than retaining them. But there are tools that can help businesses address both issues.
Together with the analyst agency (formerly Russia), the operator studied the C Level Contact List experience of companies using modern communication solutions. The results of the study (available at ) show that such solutions make a huge contribution to loyalty management. of user companies believe that communication services can enable enterprises to improve customer satisfaction, and of users reduce customer churn. About half of the companies doubled their sales. and improved service quality times.
If earlier neural networks entertained users mainly with philosophical conversations, now practical questions. For example, it can map out travel itineraries, pick up cooking recipes, and predict the risk of layoffs in different industries. The power of neural networks and chatbots built on them can easily be used by businesses to communicate with customers. According to a study in 2019, companies in 2019 have combined chatbots and operators into one call-handling system.
Together with the analyst agency (formerly Russia), the operator studied the C Level Contact List experience of companies using modern communication solutions. The results of the study (available at ) show that such solutions make a huge contribution to loyalty management. of user companies believe that communication services can enable enterprises to improve customer satisfaction, and of users reduce customer churn. About half of the companies doubled their sales. and improved service quality times.
If earlier neural networks entertained users mainly with philosophical conversations, now practical questions. For example, it can map out travel itineraries, pick up cooking recipes, and predict the risk of layoffs in different industries. The power of neural networks and chatbots built on them can easily be used by businesses to communicate with customers. According to a study in 2019, companies in 2019 have combined chatbots and operators into one call-handling system.